InviteHandle Terms of Use

1. Acceptance of these Terms

These Terms of Use (“Terms”) govern your access to invitehandle.com and the InviteHandle website, inquiry form, accounts, event pages, host views, guest-management tools, messaging features and related services (together, the “Services”).

By accessing or using the Services, creating an account, submitting an inquiry, or accepting a proposal or service order that incorporates these Terms, you agree to be bound by them. If you use the Services for an organisation, customer, couple or event host, you confirm that you have authority to bind that person or entity.

If you do not agree to these Terms, do not use the Services. Additional terms in an accepted proposal, order form or service agreement apply to the purchased service. If they conflict with these Terms, the specifically agreed commercial document takes priority for that service.

2. Eligibility and authority

You must be at least 18 years old and legally capable of entering into a binding agreement to submit an inquiry, create an account or purchase Services. You are responsible for ensuring that all information you provide is accurate, current and complete.

3. What InviteHandle provides

InviteHandle provides digital tools and related services for event invitations, event setup, guest management, communications, templates, automations and related event operations. Features may vary by package, market, platform availability and the proposal or order accepted by the customer.

Public website content, examples, designs, package descriptions and estimated prices are general information unless an authorised InviteHandle proposal or order expressly confirms them. We may improve, replace or discontinue website features, provided that this does not remove a specifically purchased obligation without an appropriate remedy under the applicable service agreement.

4. Inquiries, proposals and bookings

Submitting an inquiry does not create a booking, reserve an event date, guarantee availability or require InviteHandle to provide Services. A booking becomes binding only when the parties complete the acceptance and payment steps stated in an authorised proposal, order form or service agreement.

You authorise us to contact you by email, telephone or WhatsApp to respond to and manage the inquiry. This service contact does not automatically enrol you in unrelated future marketing or authorise disclosure to event partners.

5. Prices, payments and taxes

Displayed package prices are indicative unless expressly confirmed in an authorised proposal or order. Unless stated otherwise, prices are shown in AED and may exclude taxes, third-party charges, custom work or usage above the selected package.

Payment amounts, due dates, refund or cancellation terms, taxes and consequences of late payment are governed by the accepted proposal, order form or service agreement. InviteHandle is not required to begin or continue paid work where an agreed payment is overdue.

6. Accounts, access codes and security

You must keep login credentials, one-time codes and host or event access codes confidential and use them only for authorised purposes. You are responsible for activity performed through your account or access code unless caused by InviteHandle’s breach of its own security obligations.

You must promptly notify us if credentials or access codes may have been lost, shared improperly or compromised. We may require verification, reset credentials, restrict access or suspend an account to protect users, guests or the Services.

7. Your content and event data

You retain ownership of content and data you lawfully provide, including text, designs, images, guest information and event details (“Customer Content”). You grant InviteHandle a non-exclusive, worldwide, limited licence to host, copy, format, transmit, display and otherwise process Customer Content only as reasonably necessary to provide, secure, support and improve the Services and meet legal obligations.

You confirm that you have the rights and permissions needed for Customer Content and that our authorised use will not infringe another person’s rights or violate law. You are responsible for the accuracy of guest lists, message recipients, event details, approvals and instructions you provide.

8. Guest information and communications

If you upload, enter or instruct us to process guest or recipient information, you are responsible for having a lawful basis and providing any notice or obtaining any consent required by applicable law. You must not use InviteHandle to send unlawful, misleading, abusive or unsolicited communications.

You are responsible for reviewing and approving message content, recipients, timing and event information before launch unless a service agreement expressly assigns that responsibility to InviteHandle. Delivery may depend on recipient devices, telephone numbers, network providers, WhatsApp or Meta rules, message-template approval and third-party availability.

9. Third-party services

The Services may depend on third-party platforms and providers, including hosting, database, payment, email, analytics, advertising, Meta or WhatsApp services. Their separate terms, policies, availability and technical restrictions may apply.

InviteHandle does not control third-party platforms and is not responsible for a third party’s independent outage, suspension, rejection, policy change or act, but we will use reasonable efforts to manage dependencies that form part of a purchased Service.

10. Acceptable use

You must not use the Services unlawfully; impersonate another person; infringe intellectual-property, privacy or other rights; upload malware or harmful code; attempt unauthorised access; interfere with security or operation; scrape or reverse engineer except where law expressly permits it; send spam or prohibited content; use access codes without authority; or use the Services to harass, deceive or harm another person.

We may remove content or restrict access where reasonably necessary to address a legal, security, abuse or third-party-platform risk.

11. InviteHandle intellectual property

InviteHandle and its licensors retain all rights in the Services, software, website, branding, templates, workflows, designs, documentation and other materials that are not Customer Content. These Terms give you only the limited right to use the Services for their intended purpose during the applicable service period.

You may not copy, sell, sublicense, publish, modify or commercially exploit InviteHandle materials except as expressly authorised in writing or permitted by law.

12. Privacy

Our Privacy Policy explains how we process personal data. Our Cookies Policy explains our use of cookies and similar technologies. By submitting an inquiry, you acknowledge the Privacy Policy. Optional consent for event-partner sharing or future marketing is separate and is not required to submit an inquiry.

13. Availability and changes

We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation. Maintenance, security incidents, internet conditions and third-party services may affect availability. We may make reasonable changes needed for security, law, platform compatibility or service improvement.

14. Disclaimers

To the maximum extent permitted by applicable law, the Services and public website are provided on an “as available” basis. We do not guarantee that an inquiry will result in a booking, that a message will be delivered or read, or that third-party platforms will approve or continue any feature.

Nothing in these Terms excludes a warranty, right or remedy that cannot lawfully be excluded. Specific service commitments expressly stated in an accepted proposal, order form or service agreement remain binding.

15. Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, goodwill, opportunity or data, except where such exclusion is prohibited by law.

InviteHandle’s aggregate liability arising from the Services will not exceed the total fees paid or payable for the affected Service during the preceding 12 months. This limitation does not apply to liability that cannot lawfully be limited, including fraud or wilful misconduct where applicable.

You are responsible for maintaining appropriate copies of Customer Content and event information. Any service credits, re-performance or refund rights stated in an accepted service agreement apply as set out there.

16. Indemnity

To the extent permitted by law, you will indemnify InviteHandle against third-party claims, losses and reasonable costs arising from Customer Content, guest data, recipient lists, communications or instructions that you provide in breach of these Terms or applicable law, except to the extent caused by InviteHandle’s own breach, negligence or wilful misconduct.

17. Suspension and termination

We may suspend or terminate access where you materially breach these Terms, fail to pay an undisputed amount when due, create a security or legal risk, misuse the Services, or cause a third-party platform to restrict the Services. Where reasonably possible, we will give notice and an opportunity to remedy the issue.

On termination, rights that by their nature should continue will survive, including payment obligations, intellectual-property protections, confidentiality, liability limits, dispute terms and lawful record retention. Customer Content will be handled according to the Privacy Policy and applicable service agreement.

18. Governing law and disputes

These Terms and any non-contractual dispute arising from them are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, excluding conflict-of-law rules.

The courts of Dubai, United Arab Emirates will have exclusive jurisdiction, unless a mandatory consumer-protection or other law requires a different forum. Before filing a claim, the parties should first try in good faith to resolve the dispute through written notice and reasonable discussion.

19. Changes to these Terms

We may update these Terms for legal, security, operational or service reasons. Updated Terms will be posted with a revised effective date. Changes will not retroactively alter an accepted commercial commitment unless the parties agree or applicable law permits it.

20. General terms

If a provision is unenforceable, it will be limited or removed only to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver. You may not assign your rights or obligations without our written consent; InviteHandle may assign these Terms as part of a genuine business reorganisation or transfer, subject to applicable law. These Terms and incorporated documents form the agreement about website use, without replacing an accepted proposal, order form or service agreement.

21. Contact

Questions about these Terms may be submitted through the contact form on invitehandle.com.